At hylinforge.com, we respect your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what choices you may have regarding your information.
1. Information We Collect
We may collect information that you provide directly when you:
Place an order
Create or manage an account
Contact customer support
Submit forms or otherwise interact with our website
This information may include your name, email address, billing information, shipping information, telephone number, and other details necessary to process your requests.
We may also automatically collect certain technical information, such as your IP address, browser type, device information, operating system, pages visited, and general website usage information.
2. How We Use Your Information
We may use collected information to:
Process and fulfill orders
Arrange shipping and delivery
Process payments
Provide customer support
Communicate with you about orders and services
Improve website functionality and user experience
Detect and prevent fraudulent or unauthorized activity
Maintain website security
Comply with applicable legal and regulatory requirements
We only use personal information for legitimate business purposes and as otherwise permitted or required by applicable law.
3. Payment Information
Payments may be processed through secure third-party payment service providers, including Stripe.
Payment information is handled through the applicable payment provider’s secure systems. We do not intentionally store complete payment card numbers or card security codes on our own website servers.
Payment providers may process personal and payment information according to their own privacy policies and applicable security requirements.
4. Cookies and Similar Technologies
hylinforge.com may use cookies and similar technologies to maintain website functionality, remember preferences, understand website usage, and improve website security.
Third-party service providers, including Stripe, may use cookies or similar technologies for payment processing, fraud prevention, security, and related purposes.
Where required by applicable law, we will provide appropriate cookie controls or consent mechanisms for non-essential cookies.
5. Sharing of Information
We may share necessary personal information with trusted service providers that assist us with operating the website and fulfilling customer requests, including:
Payment processors
Shipping and delivery providers
Website hosting and technology providers
Customer service and communication providers
Security and fraud prevention services
Professional or legal service providers when necessary
These parties may access personal information only to the extent reasonably necessary to provide their services or fulfill legal obligations.
We do not sell or rent your personal information to third parties.
6. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted through the internet.
7. Data Retention
We retain personal information only for as long as reasonably necessary to provide services, complete transactions, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.
When personal information is no longer required, we may securely delete or anonymize it where appropriate.
8. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Object to or restrict certain processing
Request a copy of certain information
* Withdraw consent where processing is based on consent
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction where applicable data protection laws apply, additional rights may be available under regulations such as the GDPR.
To exercise applicable privacy rights, please contact us at [email protected].
9. Children’s Privacy
Our website is not intended to knowingly collect personal information from children where such collection is restricted by applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the situation and take appropriate action.
10. Third-Party Services and Links
Our website may use or link to third-party services for payment processing, shipping, analytics, security, hosting, or other operational purposes.
Third-party websites and services operate under their own privacy policies. We recommend reviewing their privacy practices before providing personal information through their platforms.
11. International Data Transfers
Depending on the location of our service providers, your personal information may be processed or stored in countries outside your country of residence.
Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy when necessary to reflect changes in our business practices, services, technology, or applicable legal requirements.
Any updated version will be published on this page. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us at:
Email: [email protected]